Searching for “Hidden Botanics reviews”? You’ve likely come across raving photos of their dried bouquets—and maybe a few cautionary tales. Let’s unpack what they offer, what real customers are saying, and why you might consider a local, naturally grown option instead.
What Is Hidden Botanics?
Hidden Botanics is a UK-based company specializing in handcrafted dried, artificial, and mixed floral wedding arrangements (hiddenbotanicsweddings). They highlight sustainability, a huge roster of over 500 designs, and bespoke service with a 24-hour quote turnaround (hiddenbotanicsweddings). Their Canadian-site offerings include popular bouquets ranging from $25 to $158 depending on style (hiddenbotanicsweddings).
What Brides Are Saying
Positive Notes
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Trustpilot (Canada & global):
"Working with the entire Hidden Botanics team was such an easy process… the result exceeded all my expectations." — Janine, Dec 2024 (Trustpilot)
"The final product is breathtaking… they last forever." — Lee F, June 2024 (Trustpilot) -
Sitejabber: 3.8 stars from 163 reviews — many praise the flower crowns, customer service, and work quality (sitejabber.com).
Red Flags
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Trustpilot & Sitejabber reports of recurring issues:
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Delayed deliveries, damaged or moldy bouquets, and incomplete orders with no refund (Trustpilot, Trustpilot, uk.trustpilot.com).
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Hidden restocking fees (~30%), refusal of refunds, and poor communication (Trustpilot, uk.trustpilot.com, Trustpilot).
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Multiple customers use the word “scam” and express deep disappointment:
“This company is clearly a scam… nothing like their photos online”
“The flowers were cheap plastic rubbish…” (Trustpilot, uk.trustpilot.com, Trustpilot).
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So: Should You Go With Hidden Botanics?
If you’re drawn to their aesthetic and the idea of a long-lasting bouquet, they can deliver beautifully—especially with clear communication and early planning.
But beware, particularly as a Canadian bride:
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International shipping can be unpredictable and delayed.
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Refund policies and poor customer service have led many to file chargebacks or grievances (uk.trustpilot.com, Trustpilot, Trustpilot).
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Reviews show inconsistent results: some brides get magic, others face disasters.
A Better Canadian Alternative: Locally Grown, Naturally Sourced Dried Bouquets
Why Go Local?
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Fresher, ethically grown flowers that are naturally dried—no plastic, no fake petals.
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Transparent sourcing—you’ll know exactly where your bouquet originated.
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Faster delivery, responsive customer service, and ease in returns/refunds.
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Support local Canadian farms and artisans—enhance the authenticity and connection on your special day.
At Harvest Hill Flower Farm, I grow and dry all of my flowers naturally and nuture each bloom from seed to bouquet. I love working with brides and would to chat more with you!
Sample Quotes from Real Brides
Positive:
“Working with the entire Hidden Botanics team was such an easy process… the result exceeded all my expectations.” (Trustpilot)
“The final product is breathtaking… they last forever.” (Trustpilot)
Negative:
“The flowers were damaged, crumbling, discoloured… there were even what looked like mould or insect eggs.” (Trustpilot)
“…the bouquet was nothing like the pictures… they charged a restocking fee and wanted me to pay return shipping.” (Trustpilot)
Final Thoughts
For Canadian brides:
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Hidden Botanics can work, but approach with caution—allow plenty of time, clarify all fees, and be ready for hiccups.
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A Canadian-sourced bouquet offers peace of mind, quality, and meaningful local support—especially important if you want to avoid shipping stress and maintain sustainability.
Let me know if you’d like help with your dried wedding flowers!